Reuse of an existing keycard

If you purchased a new Kärntner Skipass season pass in the online shop in the winter seasons 25/26 & 24/25, yes, this is possible. Older keycards CANNOT be recharged in the online shop. You can recognise the new keycard by its pink background design with the Kärntner Skipass logo on it (white snowflake).

Older generation keycards cannot be reloaded in the online shop, but can be loaded at the ticket counters of all participating ski resorts. When ordering online, click on "I don't have a keycard". The system will assign you a new keycard, which you can purchase. Please note that the ski passes you order will be sent to you by post, which can take up to 5 working days (within Austria) / more than 5 working days (abroad).

Ordering process in the online shop:

1. Go to the online shop at: shop.kaerntner-skipass.at

2. Then log in to your existing customer account.

3. Select whether you want to purchase a single ticket, family package, grandparents package or partner package.

4. Select the number of person(s) → the appropriate ski pass or package will be calculated automatically.

5. Add the ski passes to your shopping cart.

6. Important: Now assign the ski passes to the keycards already saved in your account. Make sure you select the right keycard for each person – the system will already make a suggestion for you.

7. Upload required documents when requested..

8. Check your order again and then click on “Buy now”.

Please note:
If you need to provide a required proof document in the online shop, a verification period of at least 48 hours is necessary before the ski pass is activated

With the payment you accept the GTC of the Kärntner Skipass for each ski pass purchased. Any misuse of ski passes and any incorrect data relevant to the fee when purchasing a ski pass will be punished and will result in the ski pass being withdrawn without compensation. Kärntner Skipass Vertriebs & Markting GmbH reserves the right, in case of doubt, to request further verification documents or to refuse the purchase of ski passes.